Trying to get my propane tank removed. Customer service would not give me a time frame as to when they would come out.
Finally spoke to customer service supervisor Gina and she stated that they could not give me a time frame as to when they would be out to remove the tank. When asked why she said her department does not schedule the removal of tanks, that they are very busy and they would be out as soon as possible.
I will be filing a complaint with the Orange County NY Department of Consumer Affairs. This company is extremely unprofessional and I would advise people find another company to do business with.
Reason of review: No time frame given to remove propane tank.
Preferred solution: Give me a time frame as to when they will be out to remove the propane tank.